Follow these steps to add a new folder:
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In Jira, go to Projects.
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Make sure that you are on the right project.
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Click the Documents tab and navigate to the folder where you want to create the folder.
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Click the Add > Add Folder. The Add Folder dialog will open.
The Add button is available only if the user has Create permission.
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Enter a Title (or a name) for your folder. This field is mandatory.
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Optionally, enter a short Description for the folder.
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Click Create. If all the required fields were properly completed, the folder is added and displayed in the Documents table. A message with the result of this action will pop up on top of the page.